How Spirit Casino handles player information
An account with us holds two kinds of information: what a player gives to open and run the account, and what the account generates as it is used. We keep both for stated purposes — running the account, paying out winnings, meeting verification duties and keeping the platform secure.
This policy sets out what sits in each category, why it exists and what a player can do about it. The categories are short, the purposes are concrete, and every right we describe can be exercised through the same support routes that answer any account question.
The information we may collect from an account
| Data type | Examples | Why we hold it |
|---|---|---|
| Account data | Name, date of birth, contact details, chosen currency | Opening and running the account, the 18+ check |
| Transaction data | Deposits, withdrawals, payment routes, balances | Processing payments and payout verification |
| Verification material | Identity document copies, proof of payment-method ownership | The mandatory checks before deposits and payouts |
| Usage and device data | Login records, session activity, device and browser type | Security, fraud prevention and platform performance |
Every row in the table exists for a purpose a player can trace to an account function: the account data makes the account, the transaction data moves the money, the verification material clears the checks that release a payout, and the usage layer keeps the platform behaving well.
Cookies and analytics, in brief
- Essential cookies keep the session, the balance display and the cashier working.
- Preference cookies remember choices such as language and display settings.
- Analytics cookies measure how pages and features are used, in aggregate.
- Third-party cookies may sit inside some integrated services and game frames.
Our cookie policy sets out each type in full, alongside how a browser choice — accept, reject or clear — changes what stays on a device. The short version: the essential layer is what makes an account usable, and the rest can be managed in the browser without losing the account.
Your rights over your data and how to use them
- A copy of the data held on an account, requestable through support.
- Corrections to details that have changed or were entered wrongly.
- Deletion requests, applied where no legal duty requires the record to stay.
- A way to raise a concern about handling, answered by a person rather than a form.
Rights requests travel through the same support routes as any account question, and we answer them with the account’s own records rather than a generic statement. Where a record must stay because verification and transaction duties require it, we name the duty and its length rather than refusing in silence.
How we use information, purpose by purpose
Running the account day to day
The account data and transaction data do the daily work: showing a balance, processing a deposit from about AUD 33 or a coin-level crypto amount, matching a payout to its deposit route and keeping the bonus states accurate across the four welcome stages. Without those two categories the account cannot function, so they sit at the core of the policy.
Keeping the platform safe and fair
Verification material and usage data exist for the checks that protect the money: confirming a player is 18 or older, clearing a first payout inside the 0–24 hour window, and spotting the session patterns that suggest an account has been compromised. The same layer supports our responsible gambling tools — a limit set in the account is enforced by the records the account keeps.
Retention, and how policy changes are announced
Records are kept for the period their purpose requires: transaction records for the life of the account and the checks that follow it, verification material for the duty that demanded it, analytics in aggregate form. When this policy changes, we announce the change on our pages before it takes effect, and the date line below always names the version in force.
Last updated: 13 November 2026